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Chris promptly responded to my phone. He gave me a more detailed estimate and a fair cost. Exterminator arrived, went to work. Killed the infestation and finished up. A1 project by professional crew. Good price, excellent work, no longer issues. Highly recommend them.
Just moved into new home to find our dogs picked up fleas in the yard. Company was running a promotion on their site for interior/exterior flea treatment for $135 to get a home up to 2,500 sq ft., and since our regular exterminator was booked and couldnt come on our time schedule, I called Stanley.
Sounded reasonable to me, and was in line with my routine service supplier. They sent a technician the next day named Carlos. He charged my partner $485. Our home is 988 sq. ft. and sits on a postage stamp size property with a deck and no lawn. My partner having no idea that he was being charged an outrageous price and thought I'd consented, gave Carlos his credit card information.
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I was flabbergasted at this price! Furthermore, I found that Carlos had sprayed insecticide all around our mattress, including on the edge of the linens and on the very top of underbid storage bins, requiring me to clean, launder and wash our floors multiple occasions. When I called the company, they transferred me to Carlos, who said he didn't know what prices/promotions that the company was offering because that was done with the corporate office.
I only sprayed baseboards." I asked him to correct the fee, and he said no. I asked to speak with the owner. He came back on the line and told me his manager was busy and he'd call me back. I told him I chose to wait. A man named Aubrey eventually came on the line.
His exact words were,"You ought to have done your homework. If that is what Carlos billed you, that's the cost. Then he offered me that the suggestion to shop around next time." .
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UPDATE #1: I want to update this post. Tim, a Manager, from Stanley phone me this afternoon to let me know that he wanted me to become a happy client. Later, I explained that his service supplier sprayed all around my bed, and the items underneath my mattress, billed me an outrageous cost and that they had been running a promotion for servicing a house/yard much larger than mine to get $135, he offered me support for 1/2 of what I was charged ($485), but would not honor the promotion.
I think Tim felt good about his deal. I obviously didn't, and remain an unhappy customer. I told Tim when my employees treated people and supplied service the way Stanley had done, I'd have given away my services for free and done anything necessary to correct the issue. .
UPDATE #2: Another upgrade. . .Tim just called back and said he felt bad about how I'd been treated all day and wanted to honor the promotion cost for $135. It is truly kind of Tim to reconsider. I expect Stanley invests in training its staff on customer service and being good citizens.
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Kanika see this site reviewed for Pest control services 28th Nov, 2018 Great service , they do it quite nicely and with patience. We can observe huge difference with cockroaches etc once we have pest control done . I'd recommend new sai pest control to everyone. Cheers guys! Good job! Sam reviewed for Pest control services 22nd Nov, 2018 I've got the services of New Sai Pest Control Services, Kalkaji to pest control my 2BHK apartment as there were many lizards, they've responded immediately and have completed the task in about 2 hours, and they have used chemical spray and have billed me RS.2200 for exactly the same, the support given by these was excellent.Shop No.10, DDA Flat, Kalkaji Extension, New Delhi, Kalkaji, Delhi - 110019.
In the past, new homes were shielded by spraying on the sand pad with organochlorine chemicals. However, increased awareness about the effects of the chemicals on our health and the environment resulted in a decision by the Commonwealth Government, whereby organochlorines have not been available since 30 June 1995.
Pesticides which have replaced organochlorines are now accessible but might not be quite as powerful in the longer term.
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The incidence of, or potential for, irreparable harm to homes has not been accurately determined, but both government and the building industry agree that the continuation of adequate control measures is essential to lessen the probability of severe structural damage. The Building Code of Australia requires the structural components of every new building must be safe from termite attack.